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Shipping info

 

 

 

TheBridalshoplondon is committed to promptly and efficiently delivering your orders. Our shipping policy for UK customers is as follows:

Shipping within the United Kingdom:

  • All orders processed and shipped within 1-2 working days using Royal Mail first class delivery and will usually arrive within 1-3 working days. If you need your order sooner. kindly let us know by sending a mail.
  • For orders over £50, delivery is free of charge.
  • Orders are processed and dispatched during normal business hours, Monday to Friday.
  • Orders placed on weekends or bank holidays may not be shipped until the next working day.

Shipping Confirmation and Tracking:

  • You will receive a shipping confirmation email, which will include a tracking number, once your order has been dispatched.
  • You can track your package using the tracking number provided.

Lost or Damaged Packages:

  • In the event that your package is lost or damaged during transit, please contact us as soon as possible at thebridalshopldn@gmail.com
  • We will do everything we can to resolve the issue and get your order to you as soon as possible.

We hope this shipping policy provides the information you need, but if you have any further questions, please don't hesitate to get in touch with us. Thank you for choosing us to be part big day.

International Deliveries:

 For international deliveries, we ship orders using UPS courier. This ensures a quick and speedy delivery to our customers.

 Please be patient during busy times of the year such as November and December.  Once the order has been dispatched from us, we will send your tracking information to your email. 

Customs & Import Duties Disclaimer

Please note that all international orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are not included in our product prices or shipping fees.

  • Customs fees are set and collected by your country’s customs authority, not by US( The BridalShopLDN).
  • We do not have control over these charges and cannot predict the amount that may be applied.
  • The customer/recipient is responsible for paying any applicable customs or import duties required to release the package.

If customs duties apply, you will be contacted by the courier or your local customs office with instructions on how to complete the payment so your order can be delivered.

By placing an order with us, you acknowledge that you may be responsible for additional customs or import fees depending on your location.

For more information, please check your country’s customs guidelines.